Cookie Policy

Last updated: 10 November 2026

1. Introduction

This Cookie Policy explains how Cozy Wing ("we", "us", "our") uses cookies and similar technologies on our website, https://cozywing.com (the "Website").

It explains what cookies are, why they are used, how long they may remain on your device, and how you can manage your cookie preferences.

We are committed to protecting your privacy and providing transparency about how information is collected when you visit our Website.

This policy is intended to comply with applicable privacy and electronic communications laws, including:

The UK General Data Protection Regulation (UK GDPR), where applicable.
The UK Privacy and Electronic Communications Regulations 2003 (PECR), where applicable.
The UK Data Protection Act 2018, where applicable.
The European Union General Data Protection Regulation (EU GDPR), where applicable.
Relevant national laws governing cookies and electronic communications.

This Cookie Policy should be read together with our Privacy Policy and Terms of Service, available on cozywing.com.

2. Quick Summary

Question	Answer
Does Cozy Wing use cookies?	Yes, cookies may be used to operate and improve our Website.
Which cookies are essential?	Cookies required for shopping cart functionality, secure checkout, security and cookie preferences.
Which cookies require consent?	Non-essential preference, analytics and advertising cookies, where required by law.
Can I reject non-essential cookies?	Yes, through our cookie consent controls.
Can I change my preferences?	Yes, through the cookie settings feature where available.
Are cookies used for advertising?	They may be used where advertising integrations are enabled and appropriate consent is obtained.
Does Cozy Wing sell personal data?	We do not sell personal data to third parties for their own marketing purposes.
Where can I learn more?	Please review our Privacy Policy or contact customer support.

3. What Are Cookies?

Cookies are small text files stored on your computer, smartphone, tablet or other device when you visit a website.

They are commonly used to help websites operate efficiently, remember preferences and provide information about how visitors interact with online services.

3.1 First-Party Cookies

First-party cookies are placed by the website you are visiting.

On Cozy Wing, these cookies may help manage your shopping cart, checkout session and Website preferences.

3.2 Third-Party Cookies

Third-party cookies are placed by external service providers whose services are integrated into a website.

These may include payment processors, analytics providers, advertising partners and other technology services.

3.3 Session Cookies

Session cookies are temporary and generally expire when you close your browser or end your browsing session.

They may help maintain your shopping session while navigating between pages.

3.4 Persistent Cookies

Persistent cookies remain on your device for a specified period or until you delete them.

These cookies may remember settings or preferences for future visits.

3.5 Similar Technologies

In addition to cookies, websites may use similar technologies, including:

Local storage.
Session storage.
Tracking pixels.
Website tags.
Conversion measurement technologies.
Other browser-based storage mechanisms.

Where these technologies store or access information on your device, applicable cookie consent requirements may also apply.

4. How We Use Cookies

Cozy Wing may use four main categories of cookies.

4.1 Strictly Necessary Cookies

Strictly necessary cookies support essential Website functions.

These may include:

Maintaining your shopping cart.
Enabling secure checkout.
Supporting payment transactions.
Remembering cookie preferences.
Protecting against fraudulent activity.
Maintaining customer login sessions.
Providing essential security functions.

These cookies are necessary to provide services requested by customers.

Where permitted by applicable law, strictly necessary cookies may be used without prior consent.

Blocking these cookies may prevent important Website functions from working correctly.

4.2 Preference Cookies

Preference cookies remember selected settings to improve your browsing experience.

They may include:

Country preferences.
Language preferences.
Currency selection.
Recently viewed products.
Other personalisation settings.

Non-essential preference cookies are used only where applicable consent requirements have been satisfied.

4.3 Analytics Cookies

Analytics cookies help us understand how visitors interact with our Website.

They may collect information such as:

Pages visited.
Time spent on pages.
Navigation patterns.
Products viewed.
Shopping cart interactions.
General Website performance.
Referral sources.

This information may help us improve Website functionality, product information and the overall shopping experience.

Where possible, analytics information is reviewed in aggregated form.

Non-essential analytics cookies are used only after obtaining any required consent.

4.4 Advertising Cookies

Advertising cookies may help us measure advertising performance and display relevant advertisements.

These technologies may be provided by advertising partners such as Google or Meta, where their services are enabled.

They may be used to:

Measure advertising campaign performance.
Understand whether advertisements lead to purchases.
Measure conversion events.
Reduce irrelevant advertising.
Display advertisements based on permitted Website interactions.

Advertising partners may process certain information under their own privacy policies.

We obtain consent before using non-essential advertising cookies where legally required.

Rejecting advertising cookies does not prevent you from browsing our Website or placing orders.

5. Cookies and Technologies That May Be Used

Cozy Wing may use cookies associated with its e-commerce platform and any enabled third-party services.

The following examples are commonly associated with Shopify stores and related integrations.

Important: The actual cookies used may vary depending on Website configuration, installed applications, payment providers and marketing integrations.

5.1 Strictly Necessary Cookies

Cookie or Technology	Provider	Purpose
cart	Shopify	Stores shopping cart information
cart_sig	Shopify	Supports shopping cart integrity
cart_currency	Shopify	Maintains cart currency information
cart_ts	Shopify	Supports cart session functionality
_tracking_consent	Shopify	Records customer privacy and consent preferences
localization	Shopify	Supports regional and localisation settings
keep_alive	Shopify	Maintains active Website sessions
secure_customer_sig	Shopify	Supports secure customer authentication
Checkout session cookies	Shopify and payment providers	Support secure checkout and transaction processing
Security and fraud prevention cookies	Relevant security providers	Help protect the Website against unauthorised activity

The duration of these cookies varies depending on the cookie and the service provider.

Some expire at the end of a browser session, while others may remain for days or months.

5.2 Analytics Cookies

If analytics services are enabled and appropriate consent is obtained, the following cookies may be used.

Cookie or Technology	Provider	Purpose
_shopify_y	Shopify	Helps measure Website visits
_shopify_s	Shopify	Supports session-based analytics
_shopify_analytics	Shopify	Supports Website analytics functionality
_orig_referrer	Shopify	Records referral information
_landing_page	Shopify	Records the first landing page visited
_ga	Google Analytics, if enabled	Helps distinguish Website visitors
ga*	Google Analytics, if enabled	Supports analytics session and measurement functions

Cookie lifetimes depend on provider settings and may change over time.

5.3 Advertising Cookies

Where advertising integrations are enabled and consent is provided, cookies may include:

Cookie or Technology	Provider	Purpose
_gcl_au	Google	Supports advertising conversion measurement
_gcl_aw	Google	May record advertising click information
IDE	Google	May support advertising measurement and personalisation
_fbp	Meta	Supports advertising and conversion measurement
_fbc	Meta	May record advertising click information

These cookies may be used to measure the performance of advertising campaigns on platforms such as Google, Facebook and Instagram.

Their availability and duration depend on the relevant provider's configuration.

5.4 Payment Provider Cookies

Depending on the payment methods available at checkout, secure payment providers may use cookies and similar technologies.

These services may include:

Shopify Payments.
PayPal.
Apple Pay.
Google Pay.
Shop Pay.
Supported card payment providers.

Such technologies may support transaction authentication, fraud prevention and secure checkout.

Please review the applicable payment provider's privacy and cookie information for additional details.

5.5 Embedded Third-Party Services

Our Website may include third-party technologies, such as embedded content, fonts, customer support tools or order tracking services.

Depending on the services enabled, these technologies may collect information or use cookies.

Where required by law, non-essential technologies will be subject to appropriate consent controls.

6. Your Consent

When you first visit Cozy Wing, a cookie banner or privacy preference interface may allow you to manage non-essential cookies.

Where required by applicable law, you will be given options to:

Accept all cookies.
Reject non-essential cookies.
Manage individual cookie categories.

Strictly necessary cookies may remain active because they are required for the operation of the Website.

6.1 Consent Before Activation

Where consent is legally required, non-essential cookies will not be activated before valid consent has been obtained.

6.2 Freely Given Consent

Cookie consent should be freely given, specific, informed and unambiguous.

Rejecting non-essential cookies must not prevent access to essential shopping functions.

6.3 Recording Your Preferences

We may use a necessary cookie or similar mechanism to remember your consent preferences.

This helps avoid asking you to make the same choice every time you visit a new page.

6.4 Updating Consent

We may request renewed consent periodically or when significant changes are made to our use of non-essential cookies.

7. How to Change or Withdraw Your Consent

You may change or withdraw your cookie consent at any time.

Withdrawing consent does not affect the lawfulness of processing that occurred before the withdrawal.

7.1 Cookie Settings

Where available, you can reopen our cookie preference interface using the cookie settings link on our Website.

Cookie Settings: [Insert your working cookie preferences link or button]

You can then update your cookie choices.

7.2 Browser Settings

Most modern web browsers allow you to manage cookies directly.

You can generally:

View stored cookies.
Delete existing cookies.
Block certain cookies.
Prevent third-party cookies.
Clear browsing data.

Please note that blocking strictly necessary cookies may affect important Website functions, including your shopping cart and checkout.

7.3 Browser Help Resources

For more information about managing cookies, visit the support documentation for your browser.

Google Chrome: https://support.google.com/chrome

Apple Safari: https://support.apple.com

Mozilla Firefox: https://support.mozilla.org

Microsoft Edge: https://support.microsoft.com/microsoft-edge

7.4 Advertising Preferences

You may also manage certain advertising preferences through external services.

Google My Ad Center: https://myadcenter.google.com

Your Online Choices: https://www.youronlinechoices.com

Changing advertising preferences through these services does not necessarily remove cookies already stored on your device.

8. Third-Party Providers and International Data Transfers

Some technologies used on Cozy Wing may be provided by third-party companies.

These providers may include:

Shopify.
Payment processors.
Website analytics providers.
Advertising networks.
Customer support services.
Order tracking providers.
Website security providers.

Depending on the services used, personal information may be processed in countries outside the United Kingdom or European Economic Area.

These countries may have different data protection laws.

Where international data transfers require legal safeguards, appropriate mechanisms may include:

Adequacy decisions.
Standard Contractual Clauses.
UK International Data Transfer Agreements or Addenda.
Other lawful transfer mechanisms.

Third-party providers may process certain information under their own privacy policies.

For additional information, please consult the relevant providers:

Shopify: https://www.shopify.com/legal/privacy

Google: https://policies.google.com/technologies/cookies

Meta: https://www.facebook.com/privacy/policies/cookies

You can find more information about how Cozy Wing handles personal information in our Privacy Policy.

9. Your Data Protection Rights

Where cookies or similar technologies involve the processing of personal data, you may have rights under applicable data protection legislation.

Depending on your location, these rights may include:

9.1 Right of Access

You may request access to personal information we hold about you.

9.2 Right to Rectification

You may request correction of inaccurate or incomplete personal information.

9.3 Right to Erasure

You may request deletion of personal information in certain circumstances.

9.4 Right to Restrict Processing

You may request restriction of certain personal data processing activities.

9.5 Right to Data Portability

You may request eligible personal information in a structured, commonly used, machine-readable format.

9.6 Right to Object

You may object to certain processing activities, including direct marketing.

9.7 Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

9.8 How to Exercise Your Rights

To exercise your privacy rights, please contact Cozy Wing.

Email: [Your customer service email]

Subject: Data Protection Request

We may request reasonable information to verify your identity before processing a request.

We will respond within the timeframe required by applicable law.

Under the GDPR, this is generally within one month, subject to legally permitted extensions.

9.9 Complaints

If you believe your personal information has been handled unlawfully, you may have the right to submit a complaint to the relevant data protection authority.

For customers in the United Kingdom:

Information Commissioner's Office (ICO)

Website: https://ico.org.uk

For customers in the European Union, complaints may be submitted to the appropriate national data protection authority.

10. Changes to This Cookie Policy

Cozy Wing may update this Cookie Policy periodically.

Changes may be necessary when:

New cookies or technologies are introduced.
Existing cookies are removed.
Third-party providers update their services.
Website functionality changes.
Privacy regulations are updated.
Advertising or analytics integrations change.

The latest version will be published on https://cozywing.com.

The "Last updated" date at the beginning of this policy indicates the most recent revision.

Where required by law, we will request renewed consent before enabling new categories of non-essential cookies.

We encourage customers to review this Cookie Policy occasionally.

11. Contact Us

If you have questions about this Cookie Policy, the technologies used on our Website or your privacy rights, please contact us.

Company Information

Store Name: Cozy Wing

Official Website: https://cozywing.com

Registered Business Name: [Your registered business name]

Business Registration Number: [Your business registration number, if applicable]

VAT Number: [Your VAT number, if applicable]

Registered Business Address: [Your registered business address]

Country of Registration: [Your country of registration]

Customer Support Email: [Your customer service email]

Phone: [Your business phone number, if applicable]

Customer Service Hours: [Your customer service hours]

For privacy-related enquiries, please include the subject line "Data Protection Request".

We aim to respond to customer enquiries promptly and professionally.

Thank you for visiting Cozy Wing.

Cozy Wing — Comfort, Quality & Care.

https://cozywing.com