Contact Us

We'd Love to Hear From You

At Cozy Wing, we're here to make your shopping experience as simple and enjoyable as possible.

Whether you have a question about a product, need an update on your order, or simply need a little help, we're happy to assist.

Feel free to reach out using the contact details below or send us a message through our contact form.

Email: [Your customer service email]

Website: https://cozywing.com

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (UK Time)

We aim to respond to all enquiries within 1 business day.

Our customer support team can assist you with:

Product Enquiries – Questions about our home decor collections, product details or availability.
Orders & Delivery – Help with existing orders, shipping updates and tracking.
Returns & Refunds – Assistance with returning an item or requesting a refund.
General Questions – Anything else you'd like to know about Cozy Wing.

For order-related enquiries, please include your order number so we can help you more efficiently.

Have a question? Fill out the contact form below, and we'll get back to you as soon as possible.

Name

Email Address

Phone Number (Optional)

Order Number (Optional)

Your Message

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If you wish to return an item, please contact us before sending your package.

Our customer support team will provide the correct return instructions and return address.

Please do not send returns to our registered business address unless we have specifically instructed you to do so.

For more information, please review our Shipping Policy and Refund & Returns Policy.